Frequently Asked


Do you allow smoking?
Smoking is allowed in designated outdoor spaces.

Is the restaurant open to the public?
Yes, we welcome locals and visitors to experience Reelburger Restaurant and Tiki Bar.

What is your docking fee?
We charge $3.50 per foot with a 24-foot max. This also includes the use of our boat ramp. Guests must be staying at the resort to use our dock and no jet skis are allowed.

Is your pool heated?
Yes, the Amara Cay pool is heated.

Do all rooms have mini refrigerators and safes?
All of our rooms have mini refrigerators and safes. Our suites have both mini refrigerators and microwaves. If you need a microwave, it can be requested through our front desk.

What kind of coffee makers are in the rooms?
You can enjoy an uplifting start to your day with a Keurig Coffee maker in each of our guest rooms with Green Mountain Coffee Pods.

What is your resort fee and what does it include?
Our resort fee is $35 per night, plus tax and includes: In-room bottled water, access to the fitness center, high-speed wireless Internet, pool towel service, parking, bicycles, kayaks, paddleboards, lawn games (basketball, ping pong, corn hole), and shuttle service within a four-mile radius.

Is your hotel pet-friendly?
We allow two pets per room with a maximum weight limit of 40Ibs or under. There is a one-time pet fee of $100 plus tax. If your pet is more than 40lbs, a fee of $500 will be added to your bill. Please note that if your pet is not kept in a cage or if it is left alone in your room, housekeeping will not service the room. We also do not allow pets on the beach or in the pool area.

Can I send a package to the hotel? It will arrive before I do.
We're more than happy to accept packages for our guests. Our shipping address is 80001 Overseas Highway, Islamorada, FL 33036.